care · Planning resource

Trial Visit Success Criteria

Set clear success criteria for a caregiver trial visit with a copyable scorecard, recipient feedback and a documented proceed-or-revise decision.

Illustrative companion speaking with an older woman in a Kolkata-style home

Use the worksheet for your own planning. Keep personal details in your own copy.

A caregiver trial visit is useful only when everyone knows what is being tried. Before a proposed introductory visit, agree its date, duration, paid terms, non-clinical tasks and the person who may approve a longer arrangement. Ask the person receiving help what would make the visit comfortable. At the end, record what actually happened and decide whether to proceed, revise the brief or stop. A pleasant conversation alone does not show that the hours, duties and boundaries will work.

Set a small, observable purpose

Start from the care requirement brief, but choose only two or three ordinary tasks that can fairly be observed within the visit. Examples are introducing a preferred household routine, locating agreed supplies or giving company during an agreed activity. Do not use a trial to ask someone to perform unagreed duties, unpaid extra time or clinical work. If a professional task is required, clarify it with an appropriately qualified provider separately.

Tell the proposed worker who will be home, where to enter, what language the household prefers and which rooms or belongings are private. Ask the provider to confirm whether the introductory time is charged, what the agreed rate includes and who takes responsibility if the family does not continue. Write down the answer rather than inferring that a “trial” is free or guarantees a placement.

Copy this visit scorecard

Question Agreed before the visit Observed or answered afterwards
Date, start, finish and address [confirmed window and location] [actual arrival and departure]
Person receiving support [how they wish to be addressed; optional introduction] [their own view, or ask again privately]
Two test tasks [specific task and permitted materials] [done, partly done or not tried; why]
Boundaries [private rooms, visitors, photos, money and access] [any clarification needed]
Communication [who gives instructions and how to ask questions] [what was understood and what was unclear]
Payment [written rate, minimum time, transport or extras if applicable] [actual amount confirmed or question open]
Follow-up [decision-maker and date] [proceed, revise, pause or decline]

The columns deliberately distinguish promises from observations. “Did not try” is a valid result when a task was not relevant that day. Avoid scoring a person's personality or appearance. Record specific work and mutual communication, and give the worker a chance to explain an obstacle such as missing supplies or inconsistent family instructions.

Ask the recipient before the family votes

Offer a short, unhurried opportunity for the person receiving support to say what felt useful and what they want changed. If they do not want a trial or need time to decide, record that rather than treating silence as approval. A relative can manage calls, but should not invent the recipient's preference. The guide to choosing an elder-care companion helps frame role fit; this form is about one observed visit and its decision.

A fictional Joka family arranges a two-hour introductory visit to discuss companionship and help with ordinary household setup. The daughter has written a longer list, but her father chooses only a short reading session and help locating tea things. The proposed worker explains that one cupboard is difficult to access, so that task is marked “not tried,” not “failed.” The father says the conversation was comfortable but wants a later start. The family requests a revised time and price before accepting recurring visits. Nothing in this example promises that a worker or the revised slot is available.

Turn the observation into one answer

After the visit, compare the scorecard with the originally agreed role. If the only issue is a missing supply, name who will provide it. If hours, duties or access would change, ask for a revised offer; do not silently expand the trial into recurring service. If the person receiving support dislikes the arrangement, pause or close it respectfully. Keep payment for time already agreed separate from the decision to continue.

Send the provider a short written outcome: the date, what was agreed, the recipient's stated preference where they allow it to be shared, the one or two changes requested and the date by which an answer is needed. Keep private notes out of a broad family chat. For an availability and terms enquiry with Anjali Aaya and Nurse Care, call +91 98041 26771 or WhatsApp the team with the proposed location, role, date and hours. Confirm the actual trial and payment terms before booking.